After-Service
You can enjoy perfect after-sales service at any Prince Jewellery and Watch branch with the sales invoice:
- Ring adjustment ring mouth
- Refurbishment / Polishing / Shaping / Welding
- Heavy wear beads chain
- Bracelet / Necklace Resize
- Cleaning / Inspection services
Note: The repair of the goods depends on the style of the goods. At the same time, some styles may be different from the original appearance after repair, so a professional jewelry craftsman must first conduct a professional inspection to understand the situation.In addition, if it involves adding gold, adding accessories or replacing accessories, the cost depends on the product.
Return/Exchange
Once the order is confirmed, it will not be returned. If the quality of the product is due to the factory defect, the customer can leave your order number and request a replacement in the information on this website within 7 days from the receipt of the goods, and we will contact you as soon as possible.If the customer fails to notify our company of the damage to the goods within 7 days, we will not be responsible for all damages and assume the customer is satisfied with the goods.