Privacy Policy

Prince Jewellery and Watch Company (“we”, “our”, “us” or the “Company”) endeavours and commits to the compliance of requirements of Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong Special Administrative Region (“Hong Kong”)) (the “Ordinance”). Throughout this Policy, the meaning of the term "Personal Data" is the same as defined in the Ordinance unless otherwise specified.

1) The membership of our Prince Club (“Membership”) is not assignable and cannot be authorized to be used or enjoyed by any others except you.

2) The Company shall request you to present your identification document for verification purpose.

3) The Company reserves the right to reject any application if you fail to provide necessary information.

4) You have to quote the registered mobile number upon purchase for identification in order to accumulate any bonus points and enjoy any privileges for members.

5) All the Personal Data provided by you to us may be used and retained by us for the following purposes:

   5.1) administration and management of the Membership;

   5.2) providing you with the services under the Membership;

   5.3) providing you with regular communications and benefits details of the Membership;

   5.4) marketing, promotion and customer management of the Company or our affiliates; and

   5.5) carrying out data analysis to enable us to have a better understanding of your characteristics and buying behaviour and further provide products and/or services tailored your needs.

6) We may use your personal information to meet our customer services commitments. Access to such information is protected by physical, electronic and managerial measures and we therefore limit the access to your information to our employees and agents who need it to do their jobs.

7) Personal Data you provided to us shall only be retained for such period as may be necessary for the carrying out of the purposes in this Policy or as otherwise specified at the time of collection.

8) You have the right to access your Personal Data held by us, right to require us for correction of any Personal Data of you which is inaccurate and have us deleted any Personal Data we have about you anytime.

9) You may opt out from receiving any direct marketing materials from us anytime by contacting our customer services representatives by phone at (852) 2730 0488 or requesting the relevant form(s) from the staffs in any of our shops in Hong Kong.

10) The Company reserves the right to offer explanation about the Membership and to make final decisions in the event of any dispute.

11) We may amend the Terms and Conditions of the Membership from time to time without any prior notice.

12) In case of any inconsistency or conflict between this English version and the Chinese Version of this Policy, the English version shall prevail.

If you would like to update the details of your account, please login to www.princeclub.com.hk/and click "Information Update" button or email to princeclub@princehk.com. 

Cookie Policy 

What are cookies? 

Cookies are small text files stored on your devices. It is used to remember your browsing information, which can make the site more convenient for you to visit. 

Cookies are used to

  • remember log-in information
  • remember your preferences
  • maintaining your content of a shopping cart
  • optimize website service
  • used for data analysis and improving service quality
  • provide advertisements to user interests
  • assist in providing a personalized shopping experience

When you browse this website at first, you can change the cookie settings on your Internet browsers to turn on, disable or delete cookies. It should be noticed that some services will not be able to provide if cookies are disabled.

 All personal data collected will be kept confidential. We will not sell the data to any third parties. 

The site may contain links to websites of third parties. Your personal data may be collected when visit these website. The policy only applies to this website and we are not responsible for any personal data you submit to third-party websites via our site. 

The Cookies Policy may be updated and revised from time to time. Please check the policy regularly for any for any modifications. 

If you have any enquiries, please email to eshop@princehk.com.